Customer Feedback, Support and Care Driving Our Business

Customer Feedback, Support and Care Driving Our Business

This year’s Kollective EMEA Customer Council brought together over 60 attendees from all over Europe. This annual two-day London event gives our customers, prospects and partners – along with our team – the opportunity to learn, network, share stories,...
5 Critical KPI’s For Measuring Live Video Success

5 Critical KPI’s For Measuring Live Video Success

When it comes to judging the performance of a live corporate video event such as a CEO town hall, success can be a subjective thing. If you’re the CEO, a successful event might be one where you felt like you delivered the message you wanted to convey in a way that...
How To Prove ROI Of Video With Analytics

How To Prove ROI Of Video With Analytics

There are no two ways about it: video content requires budget, and a lot of it. First of all, there are the costs associated with creating the content. This can include everything from event production of a CEO town hall to populating an on-demand training video...
The Benefits of Videoconferencing For International Businesses

The Benefits of Videoconferencing For International Businesses

It’s hard to overstate the part that culture plays when conducting business overseas. Whatever the organization, wherever in the world it operates, effective communication is essential to success. English remains the de facto language of global business, but there are...
Microsoft Ignite: Inspiration In An Established Ecosystem

Microsoft Ignite: Inspiration In An Established Ecosystem

Last week, 30,000 people descended upon Orlando, Florida to take part in the annual event that outlines Microsoft’s vision for the future. True to form Satya Nadella kicked off the event with an inspirational message of customer commitment, open data sharing and a...
Microsoft Ignite 2018: A network foundation for the future of work

Microsoft Ignite 2018: A network foundation for the future of work

The last twelve months have seen the world of business communications and corporate IT thrown into a state of near constant transformation. With both the new generation and existing workers demanding increasingly consumer-grade technologies in the workplace,...