Are Your Software Patches Keeping Up With Your SLAs?

Are Your Software Patches Keeping Up With Your SLAs?

If you’ve seen the headlines in the last year, then you know that unpatched software is responsible for some of the most damaging cyberattacks companies face. In fact, according to a recent study by ServiceNow, nearly 60% of organizations that suffered a data breach...
Video Center of Excellence: Find Your Champion

Video Center of Excellence: Find Your Champion

We started mapping our video journey with our four lanes, all going in the same direction towards the establishment of a Video Center of Excellence for your company. You may have heard me say “Content is King, and Delivery is Queen”. (Ask around, I say it a LOT)....
Enterprise Video Analytics are More Important Than Ever

Enterprise Video Analytics are More Important Than Ever

Data-driven decision-making is increasingly becoming the de-facto expectation throughout the enterprise, but the process to collect, analyze and produce key insights can be very challenging if you don’t have the right analytics tools in place. The good news is that...
Making the Right Friends Along the Way

Making the Right Friends Along the Way

My colleague Greg Allen keenly points out the value of Community in helping you in your video journey in his blog, Don’t Walk Alone – Developing an Enterprise Video Communications Community. He offers some great suggestions on where to look for connections. Let’s talk...
5 Best Practices for Troubleshooting Live Video Events

5 Best Practices for Troubleshooting Live Video Events

Kollective hosts thousands of live streaming events each year for its customers and most of them go smoothly. But when something goes wrong and the clock is ticking, fast and accurate troubleshooting is critical. Our support team gets called in to assist in these...